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Install an SSL Certificate in Microsoft IIS5

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Last Updated: December 24, 2008 12:44 PM

Once your SSL certificate has been signed and issued we will send you an email message that allows you to download the signed certificate and our intermediate certificate bundle, both of which must be installed on your Web site.

NOTE: You must use the provided certificate-download link within thirty days of receiving the certificate-issuance email message. If the download link is allowed to expire, you must re-key the certificate in order to retrieve your signed SSL certificate.

Before you install your issued SSL certificate you must download and install our intermediate certificate bundle on your Web server. You may also download the bundle from the repository.

Once you have downloaded and saved the certificate bundle, you must install it.

Installing Intermediate Certificate Bundle

  1. Click the Start menu and click Run.... Type mmc in the Run window and click OK to start the Microsoft Management Console (MMC).
  2. In the Management Console, select File then Add/Remove Snap In.
  3. In the Add or Remove Snap-ins dialog, select Certificates then click the Add button.
  4. Choose Computer Account then click Next.
  5. Choose Local Computer, then click Finish.
  6. Close the Add or Remove Snap-ins dialog and click OK to return to the main MMC window.
  7. If necessary, click the + icon to expand the Certificates folder so that the Intermediate Certification Authorities folder is visible.
  8. Right-click on Intermediate Certification Authorities and choose All Tasks, then click Import.
  9. Follow the wizard prompts to complete the installation procedure.
  10. Click Browse to locate the certificate file. Change the file extension filter in the bottom right corner to be able to select the file. Click Open after selecting the appropriate file.
  11. Click Next in the Certificate Import Wizard.
  12. Choose Place all certificates in the following store; then use the Browse function to locate Intermediate Certification Authorities. Click Next. Click Finish.

    NOTE: If the Starfield Class 2 Certification Authority root certificate is currently installed on your machine you will need to disable it from the Trusted Root Certification Authorities folder.

  13. Expand the Trusted Root Certification Authorities folder
  14. Double-click the Certificates folder to show a list of all certificates.
  15. Find the Starfield Class 2 Certification Authority certificate.
  16. Right-click on the certificate and select Properties.
  17. Select the radio button next to Disable all purposes for this certificate.
  18. Click OK.

NOTE: Do not disable the Starfield Secure Certification Authority certificate located in the Intermediate Certification Authorities folder. Doing so will break the server, causing it to stop sending the correct certificate chain to the browser.

Install the SSL Certificate

  1. Select the Internet Information Service console within the Administrative Tools menu.
  2. Select the Web site (host) for which the certificate was made.
  3. Right mouse-click and select Properties.
  4. Select the Directory Security tab.
  5. Select the Server Certificate option.
  6. The Welcome to the Web Server Certificate Wizard windows opens. Click OK.
  7. Select Process the pending request and install the certificate. Click Next.
  8. Enter the location for the certificate file at the Process a Pending Request window. The file extension may be .txt or .crt instead of .cer (search for files of type all files).
  9. When the correct certificate file is selected, click Next.
  10. Verify the Certificate Summary to make sure all information is accurate. Click Next.
  11. Select Finish.