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How do I retrieve my email messages if I manage my DNS elsewhere?

If you're experiencing problems retrieving your email, please update your DNS zone file entries as follows:

MX Modifications:

• MX 0 - smtp.secureserver.net.
• MX 10 - mailstore1.secureserver.net.

CNAME modifications:

• Map mail.XXXInsertDomainHereXXX to pop.secureserver.net
• Map pop.XXXInsertDomainHereXXX to pop.secureserver.net
• Map smtp.XXXInsertDomainHereXXX to smtp.secureserver.net
• Map email.XXXInsertDomainHereXXX to email.secureserver.net
• Map e.XXXInsertDomainHereXXX to email.secureserver.net
• Map mobilemail.XXXInsertDomainHereXXX to mobilemail-v01.prod.mesa1.secureserver.net
• Map pda.XXXInsertDomainHereXXX to mobilemail-v01.prod.mesa1.secureserver.net
• Map webmail.XXXInsertDomainHereXXX to webmail.secureserver.net

After your DNS provider has entered these records, please allow 4-8 hours for .COM and .NET domains and about 24-48 hours for all other domain extensions for these changes to complete.

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