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Setting up Your Hosted Exchange Email Account

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Recently Updated: March 27, 2009 2:39 PM

To Set Up Your Hosted Exchange Email Account

  1. Log in to your Account Manager.
  2. In the My Products section, click Email.
  3. Above the Email Accounts list, click Hosted Exchange Email Plans.
  4. Next to the account you want to use, click Set Up Account. The Hosted Exchange Email Manager displays.
  5. Read the End User License Agreement, and then click Accept.
  6. On the Organization Settings page, in the Name field, enter your company, business, or organization name for your organization.
  7. In the Domains field, select an available domain, or click Add Domain.
  8. In the Add Domain dialog box, do one of the following:
    Add a domain in this account
    Select a domain to use with this account from the drop down list.
    Add a domain Not in this account
    Enter a domain name in the field.
  9. (Optional) If you selected a domain in this same account, and you want us to update your MX Record for you, click Update MX Record.

    NOTE: If you are using a domain name not registered with us, or registered with us, but in a different shopper account, you need to update your MX Record at your registrar to point to our Exchange mail server. MX Records may take 24 to 48 hours to update.

    Priority - 0
    Host - @
    Goes To - presmtp.ex1.secureserver.net

  10. (Optional) If you selected a domain in this same account, and you want to update your CNAME Records, click Fix DNS. This creates your Outlook Web Access URL as well as your Outlook Autodiscovery URL.

    NOTE: If you are using a domain name not registered with us, or registered with us, but in a different shopper account, you need to update your CNAME Records at your registrar to point to our Exchange mail server for your Outlook Autodiscover and Outlook Web Access URLs.

    Outlook Autodiscover
    Host - Autodiscover
    Points To - autodiscoverredirect.ex1.secureserver.net

    Outlook Web Access
    Host - owa
    Points To - mail.ex1.secureserver.net

  11. Click OK.
  12. Click Save.

You can now add mailboxes and contacts to your account, set up email forwarding, and create distribution lists.

To download Outlook 2007® or Entourage 2008® to use with your email address, click the Download Outlook hyperlink in the upper right corner of the Hosted Exchange Email Manager page.

NOTE: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Entourage 2008® and Outlook 2007® are registered trademarks of Microsoft Corporation in the United States and/or other countries. All rights reserved.