Frequently Asked Questions

Help Center Search

Photo Store Articles

Why can't I store images in my Photo Store?

Photo Store is not a file storage application; therefore, you cannot save your images...

Changing the Resolution and Print Size of Photos

You can reduce the size of your image and change its resolution to prevent someone...

Adding Images to Your Photo Store from Online File Folder

To order prints from your Online File Folder, you need to add images to the Photo...

Adding a Text Watermark to a Photo in Photoshop

Using a watermark on photos that you plan to email or display on your Web site will...

Create a Copyright Image Overlay for Your Photos

You can embed your copyright information into your photos to deter people from...

Protecting Photos Using a Transparent GIF and a Stylesheet

When you exchange photos on the Internet, you can embed a transparent GIF over your...

Embedding an Image in an SWF (Flash?) File

You can deter someone from copying or using your photos as their own by embedding your...

Checking the Status of Your Photo Store Order

You can check the status of your Photo Store order at any time. To Check the Status...

What is Photo Store?

The Photo Store allows you to print images from your inbox and folders in Online File...

Can I change or cancel my Photo Store order?

You cannot change an order once you have placed it. If there is an error, you must...

Requesting a Reprint or Refund of Your Photo Store Order

We are sorry that you are not happy with your Photo Store order and will be happy to...

What are the Photo Store Shipping Options?

You have several options for shipping your photo orders. Processing time is...

What are the Photo Store Print Finishes?

When you order prints, you can specify several options to customize the look of your...

Can I Ship Photo Store Orders Internationally?

Yes, you can ship anywhere the U.S. Postal Service ships. For shipping option...

Ordering Prints in Photo Store

You can order prints of images in your Online File Folder without having to download...