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Related Articles

• What is the Certified Domain Authorization and Validation Process?
• Where on My Web Page Will the Domain Origination Certified Seal Display?
• What Happens to My Certified Domain Validation if I Move My Web Site to Another Domain?
• What Phone Types are Allowed for the Phone Verification Step for a Certified Domain?
• What Documentation Must I Provide in Order to Obtain a Certified Domain?
• What Happens If My Domain Registration Expires Before the Certified Domain Does?
• Who Needs a Certified Domain?

Common Reasons for Certified Domain Denial

Domain name information cannot be found

If we, through our automated and manual processes, are unable to locate contact information for the domain administrator, the Certified Domain request is denied.

Certified Domain request denied by domain administrator

If the domain administrator, technical contact, or registrant rejects the Certified Domain request upon receiving a domain authorization email message, the request is denied. All recipients of the domain authorization message must approve the request.

Fraud detected

If our fraud screening for the domain in question raises valid suspicion of fraud, the Certified Domain is denied.

Automated phone call cannot be completed

If no valid phone number is submitted or the requestor fails to answer the phone, the Certified Domain request is denied.

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