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Sending and Viewing Messages

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Last Updated: December 4, 2008 11:29 AM

With the Design Manager, you can send a message to your design specialist. You can also view your message history. If your design specialist left you a message, it is important that you respond quickly to ensure that your project is completed according to schedule.

To Send a Message to Your Design Specialist

  1. Log in to your Account Manager.
  2. From the My Products section, select Web Site Design Services or Logo Design.
  3. Click Launch next to the account you want to work with.
  4. If you have multiple accounts, a list displays. Select the account you want to use.
  5. From the Design Manager home page, go to the Messages tab.
  6. In the Leave a message area, enter a message for your designer.
  7. Click Send.

To View Your Message History

  1. Log in to your Account Manager.
  2. From My Products, select Web Site Design Services or Logo Design.
  3. Click Launch next to the account you want to work with.
  4. If you have multiple accounts, a list displays. Select the account you want to use.
  5. From the Design Manager home page, go to the Messages tab.
  6. In the Messages section, click (+) to open a message.