Help Center

1. Log in to your Account Manager.
2. In the My Products section, click Email.
3. Above the Email Accounts list, click Hosted Exchange Email Plans.
4. Next to the account you want to use, click Set Up Account. The Hosted Exchange Email Manager displays.
5. Read the End User License Agreement and then click Accept.
6. On the Select Plan page, in the Name field, enter your company, business, or organization name for your organization.
7. In the Domains field, select an available domain, or click Add Domain.
8. In the Add Domain dialog box, do one of the following:

   Add a domain in this account

   Select a domain to use with this account from the drop down list.

   Add a domain Not in this account

   Enter a domain name in the field.

9. (Optional) If you selected a domain in this same account, and you want us to update your MX Record for you, click Update MX Record.

   NOTE: If you are using a domain name not registered with us, or registered with us, but in a different shopper account, you need to update your MX Record at your registrar to point to our Exchange mail server. MX Records may take 24 to 48 hours to update.
   
   Priority - 0
   Host - @
   Goes To - presmtp.ex1.secureserver.net

10. (Optional) If you selected a domain in this same account, and you want to update your CNAME Records, click Fix DNS. This creates your Outlook Web Access URL. Outlook Autodiscover configures your account according to the predetermined settings URL.
11. Click OK.
12. Click Save.

You can now add mailboxes and contacts to your account, set up email forwarding, and create distribution lists.

To download Outlook 2007 or Entourage 2008 to use with your email address, click the Download Outlook hyperlink in the upper right corner of the Hosted Exchange Email Manager page.

1. Log in to your Account Manager.
2. In the My Products section, click Email.
3. Above the Email Accounts list, click Hosted Exchange Email Plans. The Hosted Exchange Email Manager displays.
4. Next to the account you want to use, click Manage Account.
5. Click Add Mailbox.
6. On the Select Plan page, in the Name field, enter your company, business, or organization name for your organization.
7. Specify the Hosted Exchange Email plan you want to use, and then click Next.
8. In the in the User name field, enter the first part of the email address that you want to create and specify the domain.
9. In the Password and Confirm Password fields, enter your password.
10. Specify the amount of storage space within your account to allot to this email address, and then click Next.

    NOTE: The box size cannot be less than 10 MB and cannot be greater than the space available. The Mailbox Plan Disk Plan Space displays below.

11. On the Confirm Configuration tab, confirm your settings and then click Finish.

NOTE:The mailboxes are activated once the MX Record is validated.

1. From the Start menu, click Control Panel, click Mail, click Show Profiles, click Properties, and then click E-mail Accounts.
2. On the E-mail tab, click New.
3. In the Add New E-Mail Account dialog box, on the Auto Account Setup screen, complete the following:

   Your Name

   Enter your user name.

   E-mail Address

   Enter your email address for your Hosted Exchange Email mailbox.

   Password and Retype Password

   Enter your password for your email address.

4. Click Next.
5. When prompted to Allow this website to configure your account server settings?, click Allow.
6. When prompted for your User name and Password, enter your Hosted Exchange Email account email address and password, and then click OK.
7. On the Your e-mail account is successfully configured to use Microsoft Exchange message, click Finish.
8. Review the Mail Delivery Location, and then click OK.
9. In the E-mail Accounts window, click the up arrow to set Microsoft Exchange as your default for sending email, and then click Close.
10. Click Close, and then click OK.

If autodiscover is not configured on your domain, you will need to complete the manual configuration. For information on completing the manual configuration, see Downloading and Setting Up Outlook or Entourage for your Hosted Exchange Email Account.

NOTE: Autodiscover automatically generates your account based on predetermined settings.

1. Log in to your Account Manager.
2. In the My Products section, click Email.
3. Select the email account you want to cancel, and click Cancel Account.
4. Click Save Changes.