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Creating Additional FTP Users on Your Shared Hosting Account

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Last Updated: August 14, 2008 11:28 AM

All of our Linux shared hosting plans and Windows hosting plans running IIS 7 allow you to create up to 50 additional FTP accounts.

Additional FTP accounts make it possible for you to create users that can upload and manage files in other directories and subdomains on your hosting account.

To Add an FTP User to Your Hosting Account

  1. Log in to your Account Manager.
  2. In the My Products section, select Hosting.
  3. Next to the hosting account you want to modify, click Manage Account.
  4. In the Settings section in your Hosting Control Center, click Manage FTP Users.
  5. Click Add FTP User.
  6. Enter the User Name and Password for the new FTP account.
  7. Select the Path to use for this FTP user. There are three primary options:
    • Type in the subdirectory you want to use.
    • Use the root level directory (access to your entire hosting account).
    • Create a new directory using the new FTP user name.
  8. Click Save.