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Locking and Unlocking Your Domains

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Last Updated: October 1, 2008 11:32 AM

To securely manage your domains, we automatically keep your domains locked at the registry level. Locked domains cannot be transferred to another registrar or account. When completing management tasks, such as updating your nameserver or contact information, we automatically unlock and re-lock your domains.

To transfer your domain, you must manually unlock your domain. For more information, see Transferring Domains to Another Registrar. It takes up to 15 minutes to unlock domains.

To Lock or Unlock a Domain

  1. Log in to your Account Manager.
  2. In the My Products section, click Domain Manager.
  3. Use the checkbox(es) to select the domain name(s) you want to modify.
  4. Above your list of domains, click Locking. We recommend keeping your domains locked to prevent unauthorized changes from being made to your domain.
  5. To lock the domain, select Lock domains.
  6. To unlock the domain, clear the Lock domains checkbox.
  7. Click OK.
  8. Click OK again.