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Synchronizing Domain Attributes in Preset Profiles

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Last Updated: October 1, 2008 11:31 AM

Preset Profile exceptions occur when you add a privately registered domain to a profile that contains contact information. We generate an exception to indicate we did not update the contact information.

Exceptions also occur when you make a change to the domain outside the Domain Manager, resulting in the domain having different attributes than the profile. For instance, you add coolexample.com to a profile that updates the domain's nameservers but manually change the nameservers in the Total DNS Control Panel. The attributes on coolexample.com no longer match the attributes for the Preset Profile, creating an exception.

Exceptions are normal and do not indicate a problem. You can leave the domain as is or synchronize the attributes to match the profile. For information about viewing exceptions, see Viewing Exceptions for Preset Profiles.

To Synchronize Domain Attributes in a Preset Profile

  1. Log in to your Account Manager.
  2. In the My Products section, click Domain Manager.
  3. Click the Preset Profiles folder.
  4. In the Exceptions column, click the hyperlink for the profile that contains the exceptions you want to view.
  5. Click Synchronize.