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I cannot read my email messages.

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Last Updated: November 10, 2008 12:39 PM

You may need to change your firewall or pop-up blocker security settings in order for Web-Based Email to work properly. If you have one of the following security software programs, follow the link to the instructions and adjust your settings.

NOTE: Using your account in SSL mode may allow Web-Based Email to operate fully, without adjusting your firewall security settings. To turn on full-time SSL mode, select Use Full-time SSL Mode from the Other tab in Display Settings.

If you are operating another firewall or pop-up blocker program, adjust the settings to allow pop-up blockers from Web-Based Email or add http://email.secureserver.net to your list of approved sites.

NOTE: You must clear your browser's cache and restart your browser for the new settings to take effect.