Frequently Asked Questions

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Plesk 7.5 Articles

How do I View Messages in the Qmail Queue?

You can view all messages in the email queue. To Display all Messages in the Email...

Can I recover my Plesk password on my virtual dedicated server?

Yes, you can recover your password using a remote command. To Recover Your Plesk...

Do you disable any Plesk features on your virtual dedicated servers?

The VPN and Firewall Plesk options are currently disabled on all of our virtual...

Getting Started with Your Linux Virtual Dedicated Server Using Plesk 7.5

This guide will assist you in getting started with your Linux Virtual Dedicated...

Unlocking Your Plesk Account on a Linux Server

Following a number of unsuccessful login attempts, Plesk locks your user account for...

How do I disable recursive DNS queries on my Linux dedicated or virtual dedicated server with Plesk?

For information on recursive DNS , see What risks are associated with recursive DNS...

Upgrading to Plesk on Your Virtual Dedicated Server

If you previously purchased your virtual dedicated server without a control panel, you...

How do I access MySQL using SSH with Plesk installed?

To Access MySQL Using SSH with Plesk installed Log on to your server. At...

How Do I Upgrade my Linux Dedicated Server to Plesk 8.0?

If you have a Fedora 2 dedicated Linux server, you can upgrade to Plesk 8.0 and...

What if I Can't Connect to FTP Through Plesk?

If your FTP connection through Plesk fails, here are a few things you can do to...

Why do I get an error when I try to use the Migration Manager in Plesk?

Before you try to migrate content, verify that the account on the server you're...

Why can't I see the IP Addresses that I purchased for my server in Plesk?

Use the "Reread IP" function in Plesk to display your new or additional IP addresses....

Changing Your Plesk Login Lock Time

To Change the Login Lock Time for Your Plesk Control Panel Open a Web browser...

Adding a Client in Plesk

You can create additional clients in Plesk so that other users can log in and access...

How do I rebuild qmail's queue if it is damaged or consists of a lot of spam messages?

You can recreate qmail's queue, but all current messages will be removed from the...

Setting up an Email Account in Plesk

You can use Plesk to set up POP3 email accounts for your domain . Log in to Plesk...

I upgraded Plesk, why isn't my correct Plesk license displaying?

After you purchase an upgrade for Plesk, you need to log in to Plesk on your server...

Where can I find more information about Plesk?

For comprehensive Plesk documentation, visit the SWsoft Web site. Linux-based...

Why can't I log in to Plesk Webmail?

If your password is rejected when you log in to Webmail, your email may be disabled....

Accessing Plesk on Your Virtual Dedicated Server

The Plesk control panel enables simple, convenient management of your dedicated...

Accessing Your Plesk Webmail

If you have Webmail enabled in Plesk, you can access your email at: http...

Can I customize the look and feel of the Plesk control panel?

You can customize the user interface of the Plesk control panel using one of the...

Can I brand the Plesk interface with my own logo?

Plesk allows you to brand the interface with your own logo. This will replace the...

Retrieving Plesk Passwords from MySQL

If you have multiple users on one Plesk account and need to FTP content without...

Setting up Your SSL Certificate in Plesk for Linux

Once your certificate has been issued, you will receive an email message containing...

How do I Customize Script Dir on my Virtual Dedicated/Dedicated Hosting Plesk Servers?

Plesk configures the httpd.include file for each domain for overall site security....

How do I add a mailing list in Plesk?

To add a mailing list in Plesk Log in to Plesk as "admin." From the...

Migrating Domain Names and Web Sites from One Version of Plesk to Another

You can use the Plesk Migration Manager tool to migrate user accounts, domain names,...