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Troubleshooting Articles

Why do I get an error when I try to delete the weight-based shipping option?

If you are trying to delete the weight-based shipping option, you may receive the...

Why am I getting a permissions error message from Authorize.Net?

If you are trying to verify a payment or process an order in Quick Shopping Cart and...

Errors Installing the Intuit QuickBooks Web Connector

This list illustrates common errors that you may receive when using the Intuit®...

Why is Intuit QuickBooks displaying duplicate sales receipts?

Intuit® QuickBooks® may display duplicate Quick Shopping Cart sales receipts...

Why doesn't my new Favicon display?

Various issues could prevent your new favicon from displaying correctly after you...

Why do some products not display in product searches?

Quick Shopping Cart uses MySQL, which uses "Stopwords" to compile product databases....

Why is the layout of my online storefront distorted?

If you are using a GIF image file in your Quick Shopping Cart storefront...

Why is the text not wrapping properly on my storefront?

Text wrapping depends on the the Web browser used to view your Quick Shopping Cart...

Why is my PayPal account blocking payments from un-encrypted buttons?

During the checkout process from your Quick Shopping Cart storefront, your customers...

Why are my customers unable to see all of the selected shipping options?

Enabling all of the possible shipping types on the Quick Shopping Cart Shipping...

Why can't I see my storefront online after I published? I am getting a 404 error.

You may be unable to immediately see your Quick Shopping Cart storefront if you have...

Why can't I access my online storefront using Internet Explorer?

You may be unable to access the Quick Shopping Cart application because your Internet...

Verifying Custom HTML Using the HTML Validator Tool

Quick Shopping Cart supports the use of custom XHTML on select pages to allow greater...