Frequently Asked Questions

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About Faxing

You can send faxes through your Fax Thru Email account or through your email client...

Am I charged for incoming faxes?

You are only charged for incoming faxes through Fax Thru Email if you have a...

How am I billed for faxes to an 800 number?

All outgoing faxes and incoming faxes sent to an 800 number are billed per minute....

Can I choose my Fax Thru Email fax number?

We do not offer the ability to select a specific fax number when purchasing or setting...

What are the system requirements for Fax Thru Email?

The Fax Thru Email service is a Web-based application that lets you send fax...

What is a trusted site in Internet Explorer?

A trusted site is a Web site that you trust not to damage your computer. If you set...

Can I cancel my Fax Thru Email account and purchase a new one with the same fax number?

No, you cannot get the same fax number if you cancel your Fax Thru Email account and...

What is Fax Thru Email?

Fax Thru Email provides you with your own fax number and enables you to send fax...

Can I send faxes to an international fax number?

At this time, you cannot send international faxes using Fax Thru Email , with the...

What happens if I run out of minutes for my Fax Thru Email account?

When you use all of your minutes, you are notified when you log in to your Fax Thru...

What file formats does Fax Thru Email support?

These are the outgoing file types supported by Fax Thru Email . NOTE: Incoming...