Frequently Asked Questions

Help Center Search

Configuring Articles

Password Synchronization for Your Dedicated/Virtual Dedicated Server

Syncing your server password will update the login credentials on file for the server...

How Long Does it Take to Setup My Virtual Dedicated Server?

It may take up to 24 hours for the server option to appear in your account. Once this...

Rebooting Your Windows Virtual Dedicated Server

You can request a power cycle of your server using the Virtual Dedicated Hosting...

Can I partition my Windows Dedicated or Virtual Dedicated Server?

Yes, you can partition the second, non-primary hard drive of any Windows dedicated or...

What is Bandwidth Overage Protection?

Bandwidth Overage Protection shields you from bandwidth overage charges by...

How do I configure Smarthost on my Windows server using Internet Information Services(IIS) SMTP?

To configure Smarthost on your windows server using IIS SMTP : Log in to your...

How do I install software on my Windows virtual dedicated server?

To install software on your server, you can log in to your Windows virtual dedicated...

Installing Tomcat on Your Windows Virtual Dedicated Hosting Account

Tomcat is an application server used to execute Java code contained both in Java...

Can I turn off PHP safemode on my Windows virtual dedicated server?

By default, Plesk sets PHP to "safemode" during installation. To take PHP out of...

Installing MSDE on a Windows Virtual Dedicated Server

The following only applies to Windows Virtual Dedicated Servers. While the MSDE is...

Are there any restrictions on the content I can keep on my virtual dedicated server account?

As long as the material does not violate the regulations listed in the license...

Can I install a control panel other than Plesk on my virtual dedicated server?

Yes, you can purchase and install any control panel on your virtual dedicated server.

What can I install on my Windows virtual dedicated server?

You may install anything you want to on your virtual dedicated server—as long as...

How do I configure Smarthost on my Windows server using Mailenable?

To configure Smarthost on a Windows server using MailEnable: Log in to your...