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Frequently Asked Questions

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Business Identity Design Articles

Will you complete a trademark or logo search on my behalf?

No. We do not conduct trademark or logo searches. When you submit intellectual...

Providing Sample Logos

We want to see what you are envisioning for your logo design. While it is not required...

What do I do after I purchase a logo design?

After you purchase a custom logo, we send you an email message that explains the...

Standard Logo Versus Deluxe Logo

When determining what kind of logo to use, you need to consider the needs of your...

What is included with Letterhead and Envelope design?

Your Letterhead and Envelope design is intended for use with standard, one-sided, 8.5"...

What is included with a Business Card design?

Your Business Card design is intended for use with a standard 3.5 inch, one-sided card...

Does the type of paper I plan to use make a difference in the design?

All of our designs will work with any paper. If you do have a specific type of paper...

When can I expect to review preliminary designs of my logo?

Preliminary designs and concepts are presented for your review within 7 days after...

Can I submit content to incorporate in my logo?

No, you cannot submit content to include in your logo design. However, when you...

Monitoring the Status of Your Project

The Design Manager is a convenient way to monitor the status of your project. To...

How do I view revisions?

Using the Design Manager, you can review your Web site, custom header , or logo. You...

About the Interactive Online Interview

To fully use the Interactive Online Interview you need an Internet connection and one...