Close Window x

Frequently Asked Questions

Help Center Search

General Articles

Does using Real Time Stats slow down page loads on my site?

Yes. Up to 0.1 seconds are added to the load time of a page. This time may vary with...

What are the requirements of adding Site Analytics to my subdomain or non-primary hosted domain?

You can set up separate Site Analytics Accounts for each subdomain and non-primary...

Site Analytics Data Definitions

The following terms are used within Site Analytics. These definitions also exist on...

Changing Your Site Analytics Password

For security reasons, it is important to keep your Site Analytics account password...

What is the Site Analytics Data Retention Policy?

Starting May 1, 2008, Site Analytics has a new data retention policy regarding...

Do Real Time Stats in Site Analytics capture the same data as traditional Traffic Facts?

No. Real Time Stats collect data client side on the visitor's browser . Because...

Is real time data available immediately in Site Analytics?

With the exception of exit page data, Site Analytics accounts with Real Time Stats...

What happens if I remove my primary domain Site Analytics account?

You can set up separate Site Analytics accounts for each subdomain and aliased domain...

What happens to my current stat info if I upgrade to Site Analytics?

If you have a hosting account with us and upgrade to Site Analytics, up to six...

What's the difference between the standard stats package and Site Analytics?

Site Analytics adds the following powerful new features to your standard stats...

What is the benefit of Real Time Stats over traditional Site Analytics?

Real Time Stats report data within minutes so the impact of site changes on traffic...

Adding Site Analytics to a Subdomain or Non-Primary Hosted Domain

You can set up Site Analytics separately for each subdomain and non-primary domain...

Adding Site Analytics to Your Hosting Account

Site Analytics can be added to any Windows or Linux shared hosting account. To...

What is a Real Times Stats conversion?

When a visitor clicks on an advertisement, certain information is sent to the browser...

Creating Goals

Setting goals for your Web site in Site Analytics helps you determine if your pages...

What is Site Analytics?

About Site Analytics Site Analytics adds a new dimension to how you develop and...

Accessing Site Analytics

Once you've set up your Site Analytics account, you can can easily access it and find...

Viewing Your Site from Site Analytics

You may view your hosted Web site directly from Site Analytics at any time by clicking...

How do I log out of Site Analytics?

The automatic session timeout period for Site Analytics is thirty minutes. When the...

Site Analytics Quick Reports

Any report can be run as a quick report from the Site Analytics home page, using a...

Getting Started Guide for Your Site Analytics Account

This guide assists you in getting started with your Site Analytics account. You may...